Service & Support »

Currently Pacific Macs only accepts payments through PayPal. Don't have a PayPal account? You can set one up for free at www.paypal.com.

Pacific Macs will be accepting credit cards in the near future.

Pacific Macs Return Policy is divided into three groups: Macs, Upgrades, and Repairs.

Macs:

10% Restocking fee for the first 30 days.

25% Restocking fee for the first 90 days.

No refunds beyond 90 days!

Upgrades:

No Returns

Repairs:

No Returns

Pacific Macs is committed to protecting your right to privacy. We collect information about our customers solely to enable us to process orders, improve our website, and provide better products and services. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate procedures to safeguard and secure the information we collect online.

To process and ship your order, we require your name, phone number, billing address, shipping address and e-mail address. This information is transferred to our store using SSL encryption, a security protocol that provides communications privacy over the Internet.

We will NOT disclose, loan or sell your personal information to anyone else, EVER!

We will NOT call you (unless required to process your order).

We will NOT spam you.

If you have any questions or comments concerning our privacy policy, please contact us.

Pacific Macs can ship most orders within 1 to 2 business days. We do not ship on weekends or Pacific Macs holidays.

Pacific Macs ships USPS Priority Mail. After Pacific Macs ships your oder, your order will arrive in 3-5 business days on average.

Viewing the status of your order is easy. Click on our home page. Located on the upper right side of the page is a Order Status box, enter your conformation number, then click go!

Please feel free to contact Pacific Macs with your question.

Our number is (831) 338-6982

Our email is contact@pacificmacs.com